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How can I cancel my hosting account?

You can cancel any of your accounts inside client area. Below are the steps in order to cancel...


How can I make a payment?

You can make a payment at any time by logging into our client portal at https://hostingground.com...


How can I upgrade my hosting account?

To upgrade your hosting account, please follow these steps. Login to your client area at...


SSL Installation and Prices

Do you sell SSLs?Yes, you can purchase an SSL that covers a single domain for $39 yearly. Also...


US Treasury Embargo Restrictions

US Treasury Embargo Restrictions In accordance with the sanctions programs administered by...


What can I do in your client portal and how can I access it?

The client portal is the place to manage all your services with HostingGround. This portal allows...


What forms of payment do you accept?

We currently accept 4 forms of payment.  Bank Deposit (Nepal Only) Esewa PayPal Credit...


Where can I view my invoices?

You can view your current and past invoices by logging into the billing system at...


Why is my account suspended?

Your account may be suspended for a number of reasons. It may be due to a missing payment in our...


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