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Customers general questions

Web Hosting is the utilization of servers to provide a service in which allows individuals and/or organizations to place a business website, ecommerce store or personal website onto the internet. A web host provides a set number of resources on their server which allows other computers or devices to access your website by various different methods of telecommunication.

By offring a fully managed platform, Hosting Ground takes hosting one step further across many different services. What does this mean for you? It means that Hosting Ground is a full partner in your web hosting experience and we will stand with you every step of the way.

Our establishment for web hosting in Nepal is since 2011, we have helped thousands of customers to launch their ideas and businesses online. Our top-end services along with cheap web hosting plans have allowed small business owners particularly, to focus on their actual business rather than worrying about several issues which can rise due to an unreliable web host.

Yes, we are a web hosting company based in Nepal since 2011. Hosting Ground has now evolved into an international hosting company providing web hosting services around the globe.

The distinctly designed infrastructure enables us to ensure the availability of a very high level of resources and services at astonishingly low prices in comparison to others in the industry.

Our affordable web hosting plans are perfect for anyone who wants to start a business or take their existing business online. The flexibility of our products along with the additional resources of our advanced web hosting solutions like VPS and Dedicated server hosting will provide all the essentials which your website will need as it grows.

Absolutely yes!

Managing your hosting is simple with Hosting Ground as you learn most of the basics like control panel settings and setting up email addresses by yourself, without any prior technical experience. You can install essential software like CMS, eCommerce platforms, etc., via the one-click installer provided by Hosting Ground.

Hosting Ground even provides managed hosting services for clients with no technical background and handles the maintenance and manages the hosting. You don't have to worry about any technical problems and focus on your website while we at Hosting Ground takes care of its hosting.

Additionally, our customer support is open to all of our clients 24/7 all year. It doesn't matter what problems or issues you have with our hosting, Hosting Ground will answer them all.

Hosting Ground is the best web hosting provider, which means we are experts at managing the hosting service for your websites and offer our support for any issue you will ever have with your hosting account.

But, Hosting Ground's partner company Neolinx Nepal can develop a website as per your requirement at very affordable cost. Neolinx is a global professional services company, providing a broad range of services and solutions in strategy, consulting, digital and technology.

We provide 99.95% uptime. Our goal is to keep our customer’s website up and running as close as possible to 24 hours a day, 7 days a week, 365 days a year.

Few hosting providers may guarantee higher uptime, like 100%, 99.99% but then due to some routine maintenance, they may not be able to keep up with their promise. The downtime that you experience isn't the fault of your hosting service provider. Some or the other maintenance is required in the data center to ensure higher uptime.

Of course, you can! We would love to have you! All you have to do is get in touch with our technical support via our live chat or mail us at Give them the login details for the website migration and sit back while we do everything. Hosting Ground does not charge any fees for website migrations.